We at Oxyzen Infolab Pvt. Ltd. (“Company”, “we”, “our”,”contact.fyi” and “Oxyzen) understand that you care about how your personal information is used and shared,and we take your privacy seriously.

This privacy policy describes how we process, collect, use, and share personal data when using the Sites, product, and affiliated properties. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Please read the following information carefully to understand our practices regarding your personal data and how we will process data.

What information do we collect?

We collect information about you in the following ways

The personal data you provide when you register to use our Sites, including your name, email address, username, password, and demographic information (such as your gender).

When you use our services you may also provide us information about your occupation, location, and may upload a profile pic and cover pic. You may also update third-party account (for example, your username for Facebook or other third-party sites that you link to from your profile page here)

Information Automatically Collected.

We automatically log information about you and your computer or mobile device when you access our Sites. For example, when visiting our Sites, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the Sites you visited before browsing to our Sites, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Sites. We collect this information about you using cookies.

Cookies:

These are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser.

We use cookies to manage sessions and to redirect users at the correct URL. We collect only URL through cookies, apart from this there are other cookies by third parties.

We might partner with third-party ad networks to show ads on our website or manage our ads on other websites. Our partners use cookies and web beacons to collect info about you and show you targeted advertising. This info can’t identify you personally. We may partner with third-party data providers to match IP addresses with company and contact names. Our partners may also do the same. You can deactivate or block these cookies.

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.

Sharing Your Personal Data

We may share your personal data as follows:

• Third Parties Designated by You. We may share your personal data with third parties where you have provided your consent to do so.
• Our Third Party Service Providers. We may share your personal data with our third party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services.

Third-Party Tools/Analytics on the Website

The Website utilizes third-party tracking tools and a few more other tools to facilitate our operations from third-party service providers, which may enable these third parties to analyze our Website data and traffic for various purposes. Some of these third-party service providers may collect information from this Website for retargeting and interest-based advertising purposes. All of these tools are hosted by the third parties who provide them, and your interactions with these features are governed by the privacy policies of the third parties providing them. These tools include, but are not limited to, those below

AWS SES (email): We use aws (amazon web services) to host and run our servers. And all the important email we deliver, routes from the aws ses server.

Google Analytics: We may use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on our Website and to develop website content. This analytics data is not tied to any Personal Data.
For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt-out of Google’s collection and processing of data generated by your use of the Services by visiting http://tools.google.com/dlpage/gaoptout

Hotjar: We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Sentry: To track the bugs in our application we use sentry.io for more information on Santry, visit: https://sentry.io/privacy/

Paddle: Paddle is our billing and payment partner. Paddle stores all the necessary payment and contact information that is required to collect your payment and manage subscription profile. For more information about Paddle’s services, please visit https://paddle.com/privacy/

Tawk: We use Tawk to facilitate communications with, maintain information about, and collect publicly available information about, our Website Users. For more information about Tawk’s services, please visit tawk.to

We may use your personal data as follows:

• To Create your identity/account on Contact.fyi.
• To provide, maintain, optimize, research and improve the Website;
• To fulfill your and prospective Clients’ requests for the Services;
• To improve and optimize the operation and performance of our Services:
• To understand and analyze how you use our Services and what is most relevant to you;
• To send Newsletter emails, information about the Services including confirmations, invoices, payment processing, technical notices, updates, security alerts, and support and administrative messages;
• To manage your information and account, to improve and administer our Website,

What choices do I have?

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

You may be able to add, update, or delete the information. When you update information, however, we may maintain a copy of the unrevised information in our records.You may delete your account from the user profile page in your panel or by contacting us at [email protected].

Our Policy on Children

we do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us at [email protected]

We Secure the Information We Collect

Securing the information provided by our Clients and collected through our Website is important to us. We follow generally accepted standards to store and protect the personal data we collect, including utilization of encryption where appropriate. You are responsible for maintaining the secrecy of your own passwords. If you have reason to believe that your passwords or Personal Data are no longer secure, please promptly notify us at [email protected]

Retention

We will only retain your personal data as long reasonably required for you to use the Sites until you close your account/cancel your subscription unless a longer retention period is required or permitted by law (for example for regulatory purposes).

Complaints

We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at [email protected]. We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority

Contact us

If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact us by sending an email at [email protected]