We at Oxyzen Infolab Pvt. Ltd. (“Company”, “we”, “our”,”contact.fyi” and “Oxyzen) understand that you care about how your personal information is used and shared,and we take your privacy seriously.
Please read the following information carefully to understand our practices regarding your personal data and how we will process data.
What information do we collect?We collect information about you in the following ways
The personal data you provide when you register to use our Sites, including your name, email address, username, password, and demographic information (such as your gender).
When you use our services you may also provide us information about your occupation, location, and may upload a profile pic and cover pic. You may also update third-party account (for example, your username for Facebook or other third-party sites that you link to from your profile page here)Information Automatically Collected.
We automatically log information about you and your computer or mobile device when you access our Sites. For example, when visiting our Sites, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the Sites you visited before browsing to our Sites, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Sites. We collect this information about you using cookies.Cookies:
These are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser.
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.Sharing Your Personal Data
We may share your personal data as follows:
The Website utilizes third-party tracking tools and a few more other tools to facilitate our operations from third-party service providers, which may enable these third parties to analyze our Website data and traffic for various purposes. Some of these third-party service providers may collect information from this Website for retargeting and interest-based advertising purposes. All of these tools are hosted by the third parties who provide them, and your interactions with these features are governed by the privacy policies of the third parties providing them. These tools include, but are not limited to, those below
AWS SES (email): We use aws (amazon web services) to host and run our servers. And all the important email we deliver, routes from the aws ses server.
Google Analytics: We may use Google Analytics and Google Analytics
Demographics and Interest Reporting to collect information regarding visitor behavior and visitor
demographics on our Website and to develop website content. This analytics data is not tied to any
For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt-out of Google’s collection and processing of data generated by your use of the Services by visiting http://tools.google.com/dlpage/gaoptout
Hotjar: We use Hotjar in order to better understand our users’ needs
and to optimize this service and experience. Hotjar is a technology service that helps us better
understand our users’ experience (e.g. how much time they spend on which pages, which links they choose
to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with
their devices. This includes a device's IP address (processed during your session and stored in a
de-identified form), device screen size, device type (unique device identifiers), browser information,
geographic location (country only), and the preferred language used to display our website. Hotjar
stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden
to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
Sentry: To track the bugs in our application we use sentry.io for more information on Santry, visit: https://sentry.io/privacy/
Paddle: Paddle is our billing and payment partner. Paddle stores all the necessary payment and contact information that is required to collect your payment and manage subscription profile. For more information about Paddle’s services, please visit https://paddle.com/privacy/
Tawk: We use Tawk to facilitate communications with, maintain information about, and collect publicly available information about, our Website Users. For more information about Tawk’s services, please visit tawk.toWe may use your personal data as follows:
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
You may be able to add, update, or delete the information. When you update information, however, we may maintain a copy of the unrevised information in our records.You may delete your account from the user profile page in your panel or by contacting us at [email protected]Our Policy on Children
we do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us at [email protected]We Secure the Information We Collect
Securing the information provided by our Clients and collected through our Website is important to us. We follow generally accepted standards to store and protect the personal data we collect, including utilization of encryption where appropriate. You are responsible for maintaining the secrecy of your own passwords. If you have reason to believe that your passwords or Personal Data are no longer secure, please promptly notify us at [email protected]Retention
We will only retain your personal data as long reasonably required for you to use the Sites until you close your account/cancel your subscription unless a longer retention period is required or permitted by law (for example for regulatory purposes).Complaints
We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at [email protected] We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authorityContact us